It is easy to send back an item to Kohl's once you know its new return policies. The kohl retail returns policy is one of the least restrictive. However, the timeframe of the returns, the means of refunding, and the shipping charges vary depending on how and where you made the purchase.
To prevent delays and partial refunds, one should review the Kohls return policy, refund deadlines, and freight charges before sending anything back. In this guide, we show you how Kohl’s returns work, the conditions of returns, the time of a refund, and how Shipixy can assist you in comparison of courier services to send back an item to Kohl’s, both locally and internationally.
How to Return an Item to Kohls
Kohl's has both in-store and mail returns. The quickest and free way to make returns is in-store, whereas when sending via mail, the customer has to pay a shipping fee. In order to send back your Kohl's item without problems, use the following steps.
Step 1: Find Your Receipt or Order Numbers
Locate your purchase receipt, packing slip, or order confirmation email. In case you do not have a receipt, Kohl’s can use your Kohl’s Rewards account, order number, or credit card to find your purchase.
Step 2: Prepare the Item
Make sure the item is not used, worn and all original tags are attached. The premium electronics should be returned in their original packaging during the defined period of time.
Step 3: Select Your Return Method
In-Store Return
Take your product to any of the Kohl's stores and go to the Customer Service desk. It will save shipping costs and speed up the refund process.
Return by Mail
You can print your packing slip on your Kohls account, put it in a safe box, and mail the package to the Kohl's Return Center. Kohl's does not include prepaid return labels, and the customer covers the shipping expenses.
Step 4: Ship the Parcel
Send your return using a tracked courier system. Hold on to your tracking number until the refund has been made.
Kohl’s Return Policy
The Kohl's return policy is based on the mode of payment, the nature of the item, and the date of purchase. Most of the time, the goods that are bought from Kohl's can be returned within a long period, provided that they are in accordance with the terms and conditions specified by this retailer.
The products purchased at Kohl's can usually be returned within a period of 16 months after purchase, but then you must have authentic evidence of purchase. Items must be unused, unworn, and have original tags to get a full refund. Any returns failed to meet these requirements can be returned in the form of goods credit rather than cash.
In the case of high-quality electronics and watches, Kohls uses a shorter return time. The items have to be sent back within 30 days of purchase in their original packaging and with a receipt or order confirmation mail. Lack of accessories or packaging can lead to a returned product being rejected or a partial refund. Kohl's also has the right to restrict or deny returns when there are indications of heavy usage, damage, or repeated abuse of the policy of returning products.
Kohl’s Refunds
When it is possible, Kohl pays the money back to the original payment method. When making in-store returns, the refunds are usually made within 7 days, depending on the speed of your bank to process the refunds. In the case of mail, it can take up to 30 days after the item is received by Kohl's to refund it. Shipping fees and surcharges are non-refundable. Any possible refunds would be subject to any restocking fee or changes to Kohl's Cash, and then the refund would be processed.
Book a Discounted Courier with Shipixy
Shipixy provides you with a way to set up affordable and reliable returns shipping in case you need to send a Kohl's item back by mail, particularly outside the U.S. Kohl's does not offer prepaid shipping labels on returns, so all returns will have to be paid by the customer.
Shipixy enables you to determine the discounted courier services and select the best alternative to ship your returns rather than paying the high shipping rates. Book a tracked courier service using Shipixy so that you can be sure of tracking your Kohl's items until they safely return to the returns center.
