Walmart Returns

Shopping at Walmart is very easy, however, in some cases, returning a product can be stressful, as the rules vary depending on the item, seller, or method of payment. Lots of customers are afraid of missed deadlines, lost receipts, damaged goods, or refunds that take longer than they expected. These minor issues mostly prevent a return on time. The fact that most customers do not know is that when the correct procedures are taken, Walmart has one of the most flexible systems of returns. 

What is Walmart Returns?

Walmart returns is the procedure that enables customers to send back the products bought at Walmart stores, Walmart.com, Walmart Business, or Marketplace sellers to obtain a refund, return, or exchange. Walmart, in most instances, accepts a 90-day period of returns after purchase or delivery as long as the product has not been used, is in good condition, and is with original packaging and accessories. 

How Do Walmart Parcel Returns Work?

Walmart parcel returns have an excellent step-by-step procedure that aims at eliminating stress during returns. The first step is to find your order in your Walmart account or app and choose to start a Return. Walmart then displays the possible options of return, which can include:

  • In-store drop-off
  • Curbside return
  • Mail returns with a free label
  • Home pickup (for select items)

After you have a package scanned or processed at a Walmart returns processing location or store, your refund starts to process. Through your Purchase History, you are able to monitor the status of your returns and refunds at any time.

Steps to Return Items to Walmart

To give something back to Walmart is not difficult, you only have to go through the right procedure:

  1. Log in to your Walmart account.
  2. Go to Purchase History.
  3. Choose the product to be returned.
  4. Click Start a Return.
  5. Choose the reason for return.
  6. Approve refund or replacement. (where possible)
  7. Choose your return method.
  8. Print the label to return or get a barcode/QR code.
  9. Wrap the product in the original packaging.
  10. Drop it or deliver it before the deadline. 

Note: Do not put items of different orders in the same package.

Walmart Return Policy 

The Walmart return policy is aimed at providing flexibility to customers and at preventing misuse. The eligibility to get returns varies according to the category of item, seller, and the place of purchase.

1. Standard Return Deadline

The majority of the products bought at Walmart may be refunded within 90 days after delivery or purchase. Products should be in an unused condition, and they should be in their original packaging.

2. Shorter Exception Return Windows

  • Consumer electronics: 30 days
  • Wireless phones: 14 days
  • PC components: 30 days
  • Electric bikes: 30 days
  • Marketplace sellers: 30 days
  • Hearing aids: 60 days
  • Prescription glasses and contacts: 60 days

3. Extended Holiday Returns

Goods that are bought between October 1 and December 31 are normally refundable by the end of January the next year. The involvement of marketplace sellers can be different.

4. Marketplace Seller Returns

The goods of third-party sellers should be returned under seller-related conditions. Always review the eligibility of returns that are indicated in your order details.

Non-Returnable Items at Walmart

Some goods are eligible to be returned to Walmart, such as:

  • Prescription medications
  • Firearms and ammunition
  • Customized or final-sale products
  • Digital downloads
  • Some medical supplies

Note: Review item-specific restrictions before initiating a return.

Return Condition Rules

To receive a full refund:

  • Products should be unused or handled with care.
  • It should have original packaging.
  • All accessories, manuals, and tags should be returned.
  • Damaged or incomplete goods could be refunded partially or rejected.

Walmart Refund Types and Their Deadlines

Walmart refunds are determined depending on the payment method, type of returns, and inspection. Below is the list of Walmart Refund types and their processing time:

  1. Original Payment Refund: Repaid to original account or card.
  2. Walmart Gift Cards Refund: Issued when the original method is unavailable.
  3. Walmart Balance Refund: Instant refunds to Walmart Balance
  4. Partial Refund: Issued for damaged or incomplete returns.
  5. Declined Refund: Changes into store credit in case of failure of the payment method.

Walmart Refund Processing Timelines

Payment Method Refund Time
Walmart Balance Up to 3 hours
Walmart Gift Card Up to 3 hours
Credit Card Up to 10 business days
Debit Card (PIN) Up to 7 business days
Prepaid Card Up to 30 days
PayPal Up to 30 days
EBT/SNAP Up to 3 hours
Affirm Up to 5 business days

Note: Deadlines of each refund type may vary depending on the processing of banks.

Prepare Your Walmart Return Package with Shipixy

Proper packaging is important in obtaining a quick and complete Walmart refund. Items that are poorly packed may be damaged and hence become ineligible for returns. Shipixy assists the customers in safely preparing the Walmart return packages and selecting the most trusted and tracked return services.

Shipixy will allow you to make a comparison between shipping returns and refunds, choose reliable carriers, and make sure that your package adheres with the Walmart policy of returning the item. It minimizes the chances of lost packages, claims of damages, or delays in refunds. With our smart shipping calculator, you can book a reliable courier or make a comparison to save time, eliminate unexpected charges, and send Walmart products back with ease.

FAQs

1. Can I return items to Walmart without a receipt?

Yes, Walmart can take returns even without a receipt. You just have to provide a valid government-issued photo ID. Approved no-receipt returns are typically refunded in store credit or gift cards rather than the initial method of payment. Some other cases can also be provided where Walmart can provide an exchange or manufacturer repair where necessary.

2. What should I do if my Walmart item is damaged or defective?

In case your product is damaged or faulty, you can initiate a refund as early as possible using the Walmart app or the webpage. Most of the damaged products have a free refund or replacement, depending on availability. Early returns prevent arguments and speed up the process of refunding.

3. Is it possible to send Walmart online orders back to stores?

Yes, the majority of the products bought at Walmart.com may be returned at a physical store of Walmart. Just carry the product, order information, and the packaging where applicable. In-store returns can be better processed in comparison with mail returns.

4. How long do Walmart refunds take to process?

Refunding at Walmart may take a time ranging between 3 and 30 days, depending on how it was initially paid. Walmart Balance and gift card refunds are normally quickest, whereas Prepaid cards and PayPal can be slower. The speed of the refund can also be affected by the processing time of the banks.

5. Does Walmart charge return or restocking fees?

The returns at Walmart are free in most cases, although they might charge a restocking fee on certain products, such as electronics or large goods. During the returns process, fees are normally disclosed. Sending the items back in their original state prevents the additional expenses.

6. Is it possible to have Marketplace items returned to Walmart stores?

Not always. Products provided by Marketplace sellers have seller-oriented return policies. Certain goods have to be sent back to the seller directly, whereas others can be returned at the stores. Whenever you are placing an order, always look at the return eligibility displayed in the details of your order.