It is easy to do an online return to Forever 21 when aware of the Forever 21 online returns policy. The majority of customers look up the following information before returning anything including how Forever 21 online returns work, refund options, non-refundable items, and the cost of shipping the items.
This guide describes the Forever 21 returns policy, the steps of returning goods, things you cannot return, payment schedules, and how to get a discounted return shipping with Shipixy.
How to Return an Order at Forever 21
When you order from Forever 21 online, you receive a package that consists of an order invoice, a returns form, customs (where applicable) documents, and a return label. To ship someone back items bought online, follow these instructions:
Step 1: Complete the Return Form
Check the items you wish to return and enter the appropriate return reason code on the returns form.
Step 2: Pack the Items
Put the goods safely with the filled return form. The original packaging can be used, where available, or any appropriate box or envelope.
Step 3: Attach the Return Label
Stick the pre-printed return address onto the exterior of your package.
Step 4: Ship the Package
Send it to your local FedEx drop or Post Office.
Note: In case the return label is available, the cost of returning will be subtracted from your refund according to Forever 21 return policy.
Forever 21 Return Policy
The Forever 21 return and exchange policy is applicable to purchases made on Forever21.com and Forever 21 mobile apps. Only the original country of purchase accepts returns. All returns should contain the return form and the customs documents, where applicable.
Money is returned to the source of payment. Original freight expenses are non-refundable. After shipping your payment back, it will take 2 to 3 weeks before the refund is added back to your account. Forever 21 has the right to refuse returns that fail to satisfy the condition requirements.
Non-Returnable Items at Forever 21
Final sale items that can not be returned or exchanged are as follows:
- Items marked Final Sale
- Clearance items
- Food items
- Sale goods
- Cosmetics
- Swimwear
- Earrings
- Body piercings
- Gift cards and e-gift cards
Such products cannot be refunded according to Forever 21's returns policy.
Forever 21 Exchange Policy
Forever 21 will enable online shopping to return items to be exchanged, received as store credit, or refunded within 30 days.
The return form and invoice have a postmark date, which represents the last date that your item should be mailed or sent back to the store. In order to prevent rejection, it is important that your return be submitted within 30 days.
Forever 21 Return Address
When sending items through the mail, use the following address:
Forever 21
Attention: Online Returns
3880 N. Mission Rd Dock H4-1
Los Angeles, CA 90031
Note: Always keep the return form within the package to avoid delays in processing.
Forever 21 Refunds
Forever 21 accepts refunds upon receiving and inspecting the returned items. The refunds are in the form of the original form of payment, and the expenses of shipping are not refunded.
Refunds are usually made within 2-3 weeks after the date the shipment is returned, although it may take longer with international returns. Untracked returns can lead to delays or potential refund rejection.
Not Satisfied With Forever 21 Return Shipping Expenses?
If the $9.99 Forever 21 return shipping cost seems expensive, consider other, less expensive return shipping options before mailing your package. With the help of our shipping comparison calculator, enter your package size, weight, and the Forever 21 return address, and you can get cheaper rates with couriers such as the USPS, FedEx, and other discounted delivery options.
